var myPath = "http://ai.q-go.net/prod/web01/"; function qclick() { } var va_lastmood = 'default'; var va_tabhistory = Array(); var va_blockcolor = null; var va_version = 18; /* Include stylesheet */ var headID = document.getElementsByTagName("head")[0]; var cssNode = document.createElement('link'); cssNode.type = 'text/css'; cssNode.rel = 'stylesheet'; cssNode.href = myPath+ 'astrid.css'; headID.appendChild(cssNode); /* Set init variables */ var va_overlay = null; var va_cover = null; var va_popup = null; var va_content = null; var va_result = null; var va_result2 = null; var va_result3 = null; var va_result4 = null; var va_more = null; var va_more2 = null; var va_more3 = null; var va_more4 = null; var va_bar = null; var va_bar_input = null; var va_bar_submit = null; var va_avatar_pointer = null; var va_overlayZIndex = null; /* function: va_init */ function va_init() { if (document.getElementById('va_holder_home')) va_create_block_home(document.getElementById('va_holder_home')); if (document.getElementById('va_holder_content')) va_create_block_content(document.getElementById('va_holder_content')); //va_overlayOpen(); } /* function va_create_block_home(obj) */ function va_create_block_home(obj) { var str = ''; str +='

 

'; var id = 'va_astrid_swf_home'; var width = 160; var height = 160; if (!va_blockcolor) va_blockcolor = 'ffffff'; var objectURL = myPath + 'astrid_home.swf?color='+va_blockcolor+'&v='+va_version; str +=""; str +="
"; str +=""; // str +=""; // 141 20 6 str +="
"; obj.innerHTML = str; } /* function va_create_block_content(obj) */ function va_create_block_content(obj) { var str = '
'; //str +='

 TEST

'; var id = 'va_astrid_swf_content'; var width = 80; var height = 74; if (!va_blockcolor) va_blockcolor = 'ffffff'; var objectURL = myPath + 'astrid_content.swf?color='+va_blockcolor+'&v='+va_version; str +=""; str +="
"; str +=""; // 141 20 6 str +=""; // str +="
"; obj.innerHTML = str; } /* function va_openPopupFromFlash() */ function va_openPopupFromFlash() { va_overlayOpen(); } /* function: va_button_click(e) */ function va_button_home_click(e) { var q; if (document.getElementById('va_input_home').value == "Stel hier uw vraag") { q = ''; } else { q = va_qcheck(document.getElementById('va_input_home').value); } va_overlayOpen(q); return false; } /* function: va_createAvatar + Functions */ function va_createAvatar() { var id = 'va_astrid_swf'; var width = 240; var height = 350; var objectURL = myPath + 'astrid.swf?color=ffffff&v='+va_version; document.getElementById('va_avatar_image').innerHTML = ""; } var initialized = false; function isReady() { return initialized; } initialized = true; function thisMovie(movieName) { if (navigator.appName.indexOf("Microsoft") != -1) { return window[movieName]; } else { if(document[movieName].length != undefined) { return document[movieName][1]; } return document[movieName]; } } function jsRequest(value) { va_lastmood = null; try { thisMovie('va_astrid_swf').jsRequest(value); } catch(e) { va_lastmood = value; setTimeout("jsRequest2()",50); } } function jsRequest2() { try { thisMovie('va_astrid_swf').jsRequest(va_lastmood); } catch(e) { setTimeout("jsRequest2()",50); } } /* function: va_overlayOpen */ function va_overlayOpen(q) { if (!va_overlay) { /* Create DIV: va_overlay */ va_overlay = document.createElement('div'); va_overlay.setAttribute('id', 'va_overlay'); if (va_overlayZIndex) va_overlay.style.cssText = 'z-index: '+va_overlayZIndex; document.getElementsByTagName('body')[0].appendChild(va_overlay); /* Create DIV: va_cover */ va_cover = document.createElement('div'); va_cover.setAttribute('id', 'va_cover'); if (va_overlayZIndex) va_cover.style.cssText = 'z-index: '+va_overlayZIndex; va_overlay.appendChild(va_cover); /* Create DIV: va_popup */ va_popup = document.createElement('div'); va_popup.setAttribute('id', 'va_popup'); if (va_overlayZIndex) va_popup.style.cssText = 'z-index: '+va_overlayZIndex; va_overlay.appendChild(va_popup); /* Create DIV: va_top */ var va_top = document.createElement('div'); va_top.setAttribute('id', 'va_top'); va_popup.appendChild(va_top); /* Create MENU */ var ul = document.createElement('ul'); va_top.appendChild(ul); /* Create TAB: tab1 */ var text = document.createTextNode("Vraag het Astrid"); var a = document.createElement('a'); a.appendChild(text); a.setAttribute('href', 'javascript:va_page(1);'); var li = document.createElement('li'); li.appendChild(a); li.setAttribute('id', 'tab1'); li.className = 'menu'; ul.appendChild(li); /* Create TAB: tab3 */ var text = document.createTextNode("Veelgestelde vragen"); var a = document.createElement('a'); a.appendChild(text); a.setAttribute('href', 'javascript:va_page(3);'); var li = document.createElement('li'); li.appendChild(a); li.setAttribute('id', 'tab3'); li.className = 'menu'; ul.appendChild(li); /* Create TAB: tab2 */ var text = document.createTextNode("Top 10 vragen"); var a = document.createElement('a'); a.appendChild(text); a.setAttribute('href', 'javascript:va_page(2);'); var li = document.createElement('li'); li.appendChild(a); li.setAttribute('id', 'tab2'); li.className = 'menu'; ul.appendChild(li); /* Create TAB: tab4 */ var text = document.createTextNode("Hoe werkt dit?"); var a = document.createElement('a'); a.appendChild(text); a.setAttribute('href', 'javascript:va_page(4);'); var li = document.createElement('li'); li.appendChild(a); li.setAttribute('id', 'tab4'); li.className = 'menu'; ul.appendChild(li); /* Create TAB: tab5 */ var text = document.createTextNode("\u00a0"); var span = document.createElement('span'); span.appendChild(text); var li = document.createElement('li'); li.appendChild(span); li.setAttribute('id', 'tab5'); li.className = 'space'; ul.appendChild(li); /* Create TAB: tab6 */ var a = document.createElement('a'); var text = document.createTextNode("Sluit dit venster"); var span = document.createElement('span'); span.appendChild(text); span.style.cssText = 'display:block;float:left;cursor:pointer;'; a.appendChild(span); var text = document.createTextNode("\u00a0X"); var span = document.createElement('span'); span.appendChild(text); span.style.cssText = 'display:block;font-size:18px;float:left;cursor:pointer;'; a.appendChild(span); var div = document.createElement('div'); div.style.cssText = 'clear:both;'; a.appendChild(div); a.setAttribute('href', 'javascript:va_overlayClose();'); var li = document.createElement('li'); li.appendChild(a); li.setAttribute('id', 'tab6'); li.className = 'close'; ul.appendChild(li); /* Create DIV: clear */ var div = document.createElement('div'); div.style.cssText = 'clear:both;'; ul.appendChild(div); /* Create DIV: va_middle */ var va_middle = document.createElement('div'); va_middle.setAttribute('id', 'va_middle'); va_popup.appendChild(va_middle); /* Create DIV: va_content */ va_content = document.createElement('div'); va_content.setAttribute('id', 'va_content'); va_middle.appendChild(va_content); /* Create DIV: va_result */ va_result = document.createElement('div'); va_result.setAttribute('id', 'va_result'); va_content.appendChild(va_result); /* Create DIV: va_result2 */ va_result2 = document.createElement('div'); va_result2.setAttribute('id', 'va_result2'); va_content.appendChild(va_result2); /* Create DIV: va_result3 */ va_result3 = document.createElement('div'); va_result3.setAttribute('id', 'va_result3'); va_content.appendChild(va_result3); /* Create DIV: va_result4 */ va_result4 = document.createElement('div'); va_result4.setAttribute('id', 'va_result4'); va_content.appendChild(va_result4); va_result4.innerHTML = "

Ik ben Astrid, de virtuele medewerkster van ABP. Ik beantwoord al uw vragen over pensioen en ABP.
 
Mijn makers hebben mij voorzien van een slim stukje taaltechniek, waardoor u met mij kunt praten alsof u tegen een gewoon persoon spreekt. Ik begrijp u het beste wanneer u uw vraag in een korte, volledige zin stelt.
 
Het kan zijn dat ik u soms niet helemaal begrijp. Ik vertel u dan hoe u het beste aan uw informatie komt. Ik leer trouwens van al uw vragen. Ook die, die ik nu nog niet kan beantwoorden.
 
Stel mij gerust hieronder een vraag:

"; va_more4 = document.createElement('div'); va_more4.setAttribute('id', 'va_more4'); va_content.appendChild(va_more4); va_add_VA_LINK(va_more4,"> Veelgestelde vragen per categorie",'javascript:va_page(3)'); va_add_VA_LINK(va_more4,"> Top 10 veelgestelde vragen",'javascript:va_page(2)'); /* Create DIV: va_bar */ va_bar = document.createElement('div'); va_bar.setAttribute('id', 'va_bar'); va_content.appendChild(va_bar); /* Create DIV: va_bar_back1 */ var va_bar_back1 = document.createElement('div'); va_bar_back1.setAttribute('id', 'va_bar_back1'); if (va_overlayZIndex) va_bar_back1.style.cssText = 'z-index: '+va_overlayZIndex; va_bar.appendChild(va_bar_back1); /* Create DIV: va_bar_back2 */ var va_bar_back2 = document.createElement('div'); va_bar_back2.setAttribute('id', 'va_bar_back2'); if (va_overlayZIndex) va_bar_back2.style.cssText = 'z-index: '+va_overlayZIndex; va_bar.appendChild(va_bar_back2); /* Create FORM */ var va_bar_form = document.createElement('form'); va_bar_form.action = 'javascript:void(0)'; va_bar_form.onsubmit = function() { return va_submitCall(); }; va_bar.appendChild(va_bar_form); /* Create INPUT: va_bar_input */ va_bar_input = document.createElement('input'); va_bar_input.value = ''; va_bar_input.type = 'text'; va_bar_input.setAttribute('id', 'va_bar_input'); va_bar_input.setAttribute('maxLength', '128'); if (va_overlayZIndex) va_bar_input.style.cssText = 'z-index: '+va_overlayZIndex; va_bar_form.appendChild(va_bar_input); /* Create INPUT: va_bar_submit */ va_bar_submit = document.createElement('input'); va_bar_submit.type = 'submit'; va_bar_submit.value = ''; va_bar_submit.setAttribute('id', 'va_bar_submit'); va_bar_submit.className = 'va_submit'; if (window.attachEvent) { //va_bar_submit.attachEvent('onclick', va_submitCall); va_bar_submit.attachEvent('onmouseover', va_submitOver); va_bar_submit.attachEvent('onmouseout', va_submitOut); } else if (window.addEventListener) { //va_bar_submit.addEventListener('click', va_submitCall, false); va_bar_submit.addEventListener('mouseover', va_submitOver, false); va_bar_submit.addEventListener('mouseout', va_submitOut, false); } else { //va_bar_submit.addEventListener('click', va_submitCall, false); va_bar_submit.addEventListener('mouseover', va_submitOver, false); va_bar_submit.addEventListener('mouseout', va_submitOut, false); } if (va_overlayZIndex) va_bar_submit.style.cssText = 'z-index: '+va_overlayZIndex; va_bar_form.appendChild(va_bar_submit); /* Create DIV: va_avatar */ var va_avatar = document.createElement('div'); va_avatar.setAttribute('id', 'va_avatar'); va_middle.appendChild(va_avatar); /* Create DIV: va_avatar_holder */ var va_avatar_holder = document.createElement('div'); va_avatar_holder.setAttribute('id', 'va_avatar_holder'); va_avatar.appendChild(va_avatar_holder); /* Create DIV: va_avatar_image */ var va_avatar_image = document.createElement('div'); va_avatar_image.setAttribute('id', 'va_avatar_image'); va_avatar_holder.appendChild(va_avatar_image); /* Create DIV: va_avatar_pointer */ va_avatar_pointer = document.createElement('div'); va_avatar_pointer.setAttribute('id', 'va_avatar_pointer'); if (va_overlayZIndex) va_avatar_pointer.style.cssText = 'z-index: '+va_overlayZIndex; va_avatar.appendChild(va_avatar_pointer); /* Create DIV: clear */ var div = document.createElement('div'); div.style.cssText = 'clear:both;'; va_middle.appendChild(div); /* Create Resize Listener */ if (window.attachEvent) { window.attachEvent('onresize', va_overlayResize); } else if (window.addEventListener) { window.addEventListener('resize', va_overlayResize, false); } else { document.addEventListener('resize', va_overlayResize, false);} if (window.attachEvent) { window.attachEvent('onscroll', va_overlayResize); } else if (window.addEventListener) { window.addEventListener('scroll', va_overlayResize, false); } else { document.addEventListener('scroll', va_overlayResize, false);} va_createAvatar(); } va_overlayResize(); va_coverFadeIn(); /* EMPTY HISTORY */ va_tabhistory = Array(); /* EMPTY HISTORY */ if(q) { a_call(q); } else { if (va_tabhistory.length == 0) { va_page(1); if (va_result) { while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } } if (va_more) { va_content.removeChild(va_more); va_more = null; } va_show_no_input(); } else { va_goback(1); } } } /* function: va_overlayClose */ function va_overlayClose() { va_popup.style.display = 'none'; va_coverFadeOut(); } /* function: va_coverFadeIn() && va_coverFadeOut() */ var va_coverFadeDirection = null; var va_coverFadeValue = 0; var va_coverFadeInterval = null; function va_coverFade() { va_coverFadeValue += va_coverFadeDirection; va_cover.style.opacity = va_coverFadeValue/10; va_cover.style.filter = "alpha(opacity="+va_coverFadeValue*10+")"; if (va_coverFadeValue == 0 || va_coverFadeValue == 5) { window.clearInterval(va_coverFadeInterval); } if (va_coverFadeValue == 0) { va_overlay.style.display = 'none'; } else { va_overlay.style.display = 'block'; va_cover.style.display = 'block'; } if (va_coverFadeValue == 5) { va_popup.style.display = 'block'; va_setResultHeight(); va_bar_input.focus(); if (va_lastmood) { //jsRequest(va_lastmood); } } else { va_popup.style.display = 'none'; } } function va_coverFadeIn() { if (va_coverFadeInterval) window.clearInterval(va_coverFadeInterval); va_coverFadeDirection = 1; va_coverFadeInterval = window.setInterval("va_coverFade()",50); } function va_coverFadeOut() { if (va_coverFadeInterval) window.clearInterval(va_coverFadeInterval); va_coverFadeDirection = -1; va_coverFadeInterval = window.setInterval("va_coverFade()",50); } /* function: va_submitOver() && va_submitOut() */ function va_submitOver() { va_bar_submit.className = 'va_submitHover'; } function va_submitOut() { va_bar_submit.className = 'va_submit'; } /* function: va_page() */ function va_page(num) { va_tabhistory[va_tabhistory.length] = num; switch(num) { case 1: va_switchTab(1); break; case 2: va_openTop10(); break; case 3: while(va_result3.hasChildNodes()){ va_result3.removeChild(va_result3.lastChild); } va_openFaq(); break; //case 32: va_openFaq(); break; case 4: va_switchTab(4); break; } } /* function: va_switchTab(num) */ function va_switchTab(num) { document.getElementById('tab1').className = 'menu'; document.getElementById('tab2').className = 'menu'; document.getElementById('tab3').className = 'menu'; document.getElementById('tab4').className = 'menu'; switch(num) { case 1: document.getElementById('tab1').className = 'menu_active'; if(va_result) va_result.style.display = "block"; if(va_result2) va_result2.style.display = "none"; if(va_result3) va_result3.style.display = "none"; if(va_result4) va_result4.style.display = "none"; if(va_more) va_more.style.display = "block"; if(va_more2) va_more2.style.display = "none"; if(va_more3) va_more3.style.display = "none"; if(va_more4) va_more4.style.display = "none"; if(va_avatar_pointer) va_avatar_pointer.style.display = "block"; break; case 2: document.getElementById('tab2').className = 'menu_active'; if(va_result) va_result.style.display = "none"; if(va_result2) va_result2.style.display = "block"; if(va_result3) va_result3.style.display = "none"; if(va_result4) va_result4.style.display = "none"; if(va_more) va_more.style.display = "none"; if(va_more2) va_more2.style.display = "block"; if(va_more3) va_more3.style.display = "none"; if(va_more4) va_more4.style.display = "none"; if(va_avatar_pointer) va_avatar_pointer.style.display = "none"; break; case 3: document.getElementById('tab3').className = 'menu_active'; if(va_result) va_result.style.display = "none"; if(va_result2) va_result2.style.display = "none"; if(va_result3) va_result3.style.display = "block"; if(va_result4) va_result4.style.display = "none"; if(va_more) va_more.style.display = "none"; if(va_more2) va_more2.style.display = "none"; if(va_more3) va_more3.style.display = "block"; if(va_more4) va_more4.style.display = "none"; if(va_avatar_pointer) va_avatar_pointer.style.display = "none"; break; case 4: document.getElementById('tab4').className = 'menu_active'; if(va_result) va_result.style.display = "none"; if(va_result2) va_result2.style.display = "none"; if(va_result3) va_result3.style.display = "none"; if(va_result4) va_result4.style.display = "block"; if(va_more) va_more.style.display = "none"; if(va_more2) va_more2.style.display = "none"; if(va_more3) va_more3.style.display = "none"; if(va_more4) va_more4.style.display = "block"; if(va_avatar_pointer) va_avatar_pointer.style.display = "block"; break; } va_setResultHeight(); } /* function: va_goback() */ function va_goback(last) { if (va_tabhistory.length > 2) { if (last != 1) { va_tabhistory.splice(va_tabhistory.length-1,1); } //alert() if ( isNaN (va_tabhistory[va_tabhistory.length-1])) { a_callback(va_tabhistory[va_tabhistory.length-1]); } else { switch(va_tabhistory[va_tabhistory.length-1]) { case 1: va_switchTab(1); break; case 2: va_openTop10(); break; case 3: va_openFaq(); break; case 4: va_switchTab(4); break; } } //if(va_tabhistory[va_tabhistory.length-1] == 1) { // va_show_no_input(); //} } else { //if(va_tabhistory[va_tabhistory.length-1] == 1) { va_show_no_input(); //} } va_setResultHeight(); } /* function: va_overlayResize() */ function va_overlayResize() { var ws = va_getWindowSize(); var scrll = va_getScroll(); va_popup.style.left = (ws.width / 2) - (820 / 2) + scrll.x; va_popup.style.top = ((ws.height-450) *.4) + scrll.y; document.getElementById('va_cover').style.left = scrll.x; document.getElementById('va_cover').style.top = scrll.y; } /* function: va_setResultHeight() */ function va_setResultHeight() { va_result.style.height = 'auto'; va_result2.style.height = 'auto'; va_result3.style.height = 'auto'; va_result4.style.height = 'auto'; var va_result_add = 400-va_content.offsetHeight; if (va_result_add > 0) { va_result_new = va_result.offsetHeight + va_result_add; va_result.style.height = va_result_new + "px"; va_result.style.height = (va_result_new + (400-va_content.offsetHeight)) + "px"; va_result_new = va_result2.offsetHeight + va_result_add; va_result2.style.height = va_result_new + "px"; va_result2.style.height = (va_result_new + (400-va_content.offsetHeight)) + "px"; va_result_new = va_result3.offsetHeight + va_result_add; va_result3.style.height = va_result_new + "px"; va_result3.style.height = (va_result_new + (400-va_content.offsetHeight)) + "px"; va_result_new = va_result4.offsetHeight + va_result_add; va_result4.style.height = va_result_new + "px"; va_result4.style.height = (va_result_new + (400-va_content.offsetHeight)) + "px"; } if(va_loader_div) { va_loader_div.style.marginTop = Math.floor(va_result_add/4) + 'px'; } } /* function: va_getWindowSize() */ function va_getWindowSize() { var w = 0; var h = 0; if( typeof( window.innerWidth ) == 'number' ) { w = window.innerWidth; h = window.innerHeight; } else if( document.documentElement && ( document.documentElement.clientWidth || document.documentElement.clientHeight ) ) { w = document.documentElement.clientWidth; h = document.documentElement.clientHeight; } else if( document.body && ( document.body.clientWidth || document.body.clientHeight ) ) { w = document.body.clientWidth; h = document.body.clientHeight; } return {"width": w, "height": h} } /* function: va_getScroll() */ function va_getScroll() { var x = 0, y = 0; if( typeof( window.pageYOffset ) == 'number' ) { y = window.pageYOffset; x = window.pageXOffset; } else if( document.body && ( document.body.scrollLeft || document.body.scrollTop ) ) { y = document.body.scrollTop; x = document.body.scrollLeft; } else if( document.documentElement && ( document.documentElement.scrollLeft || document.documentElement.scrollTop ) ) { y = document.documentElement.scrollTop; x = document.documentElement.scrollLeft; } return {"x": x, "y": y} } /* function: va_submitCall() */ function va_submitCall() { string = va_qcheck(va_bar_input.value); if (string != "") { a_call(string); va_bar_input.value = ""; } else { va_bar_input.value = ""; va_bar_input.focus(); } return false; } /* function va_escalation() */ function va_clickout(type,url) { window.location.href = myPath + "clickout.php?t="+type+"&u="+ url+"&h="+ va_handle; } /* function va_usernomatch() */ function va_usernomatch() { va_li_click('0:0:usernomatch','leeg'); while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } if (va_more) { va_content.removeChild(va_more); va_more = null; } va_loader_div = null; va_add_VA_TITLE(va_result,'Astrid zegt:'); //va_add_VA_CONTENT(va_result,'Sorry, maar ik begrijp uw vraag niet helemaal. Probeer uw vraag op een andere manier te stellen, zodat ik u beter kan helpen.
 
Om een antwoord op uw vraag te krijgen, kunt u uw vraag ook per e-mail stellen.
U kunt ook bellen naar onze Klantenservice.'); va_add_VA_CONTENT(va_result,'Sorry, maar ik begrijp uw vraag niet helemaal. Probeer uw vraag op een andere manier te stellen, zodat ik u beter kan helpen.
 
Om een antwoord op uw vraag te krijgen, kunt u uw vraag ook per e-mail stellen.
U kunt ook bellen naar onze Klantenservice.'); /* va_more */ /* va_more = va_add_VA_MORE(va_content); va_add_VA_TITLE(va_more,'Escalatie-opties:'); var ul = va_add_VA_UL(va_more); va_add_VA_LI(ul,"Escalatie-optie 1",'javascript:alert("Escalatie-optie 1")'); va_add_VA_LI(ul,"Escalatie-optie 2",'javascript:alert("Escalatie-optie 1")'); va_add_VA_LI(ul,"Escalatie-optie 3",'javascript:alert("Escalatie-optie 1")'); */ //jsRequest({'mood':'Zeker'}); jsRequest({'mood':'Vragend'}); va_setResultHeight(); if(va_coverFadeValue == 5) { va_bar_input.focus(); } } /* function: a_call(q) */ var va_loader_div; function a_call(q) { va_li_q = q; va_switchTab(1); while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } if (va_more) { va_content.removeChild(va_more); va_more = null; } va_add_VA_TITLE(va_result,'U vraagt:'); va_add_VA_CONTENTTEXT(va_result,q); va_add_VA_TITLE(va_result,'Astrid zegt:'); va_loader_div = document.createElement('div'); va_loader_div.setAttribute('id', 'va_loader_div'); va_result.appendChild(va_loader_div); // Request if (va_ohandle) { var va_request = myPath+'com/aci.php?q='+q+'&oh='+va_ohandle; } else { var va_request = myPath+'com/aci.php?q='+q; } var va_request_obj = new JSONscriptRequest(va_request); va_request_obj.buildScriptTag(); va_request_obj.addScriptTag(); va_setResultHeight(); return false; } /* function: va_qcheck(string) */ function va_qcheck(string) { // remove double spaces while (string.split(" ").length > 1) string = string.replace(/ /g, " "); // check if string equals space if (string == " ") string = ""; // Chop after 128 chars if (string.length > 128) string = string.substring(0,128); return (string); } /* function: a_callback() */ var va_handle = null; var va_selected = null; function a_callback(data) { while (va_tabhistory.length > 5) { va_tabhistory.splice(0,1); } if (va_li_q) { data.aci.request.string = va_li_q; va_li_q = null; } va_tabhistory[va_tabhistory.length] = data; if(data.aci.result.handle) { va_handle = data.aci.result.handle; } else { } switch(data.aci.result.type) { case 'social': va_switchTab(1); while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } va_loader_div = null; va_show_social(data); // GOED // alert(data.aci.result.type); // alert(data.aci.result.match[0].mood); // GOED jsRequest({'mood':data.aci.result.match[0].mood}); break; case 'content': va_switchTab(1); while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } va_loader_div = null; va_show_content(data); //if (data.aci.result.match[0].mood == "default") data.aci.result.match[0].mood = "Zeker"; jsRequest({'mood':data.aci.result.match[0].mood}); break; case 'more': va_switchTab(1); while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } va_loader_div = null; va_show_more(data); //if (data.aci.result.match[0].mood == "default") data.aci.result.match[0].mood = "Zeker"; jsRequest({'mood':data.aci.result.match[0].mood}); break; case 'keyword': va_switchTab(1); while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } va_loader_div = null; va_show_keyword(data); break; case 'keycat': va_switchTab(1); while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } va_loader_div = null; va_show_keycat(data); break; case 'no_match': va_switchTab(1); while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } va_loader_div = null; va_show_no_match(data); jsRequest({'mood':'Vragend'}); break; case 'top3': va_show_top3(data); break; case 'top10': va_switchTab(2); va_show_top10(data); break; case 'faq': va_switchTab(3); va_show_faq(data); break; case 'faq_cat': va_switchTab(3); va_show_faq_cat(data); break; default: va_switchTab(1); while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } va_loader_div = null; var p = document.createElement('p'); var text = document.createTextNode(data.aci.result.type); p.appendChild(text); va_result.appendChild(p); break; } va_setResultHeight(); if(va_coverFadeValue == 5) { va_bar_input.focus(); } //handle if(data.aci.result.handle) { va_handle = data.aci.result.handle; } else { } } /* function: va_show_no_input() */ function va_show_no_input() { while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } if (va_more) { va_content.removeChild(va_more); va_more = null; } va_more = va_add_VA_MORE(va_content); //va_add_VA_TITLE(va_result,'Astrid zegt:'); va_add_VA_CONTENT(va_result,'Ik ben Astrid, de virtuele medewerkster van ABP. Ik beantwoord al uw vragen over pensioen en ABP.
Stel uw vraag in een korte, duidelijke zin. Dan begrijp ik u het beste.
 
Stel mij gerust hieronder een vraag:',1); /* va_more */ va_add_VA_TITLE(va_more,'Andere klanten stelden de volgende vragen:'); va_add_VA_CONTENT(va_more,'Top 3 van 10:'); var ul = va_add_VA_UL(va_more); ul.setAttribute('id','va_top3'); va_add_VA_LINK(va_more,"> Top 10 veelgestelde vragen",'javascript:va_page(2)'); va_add_VA_LINK(va_more,"> Veelgestelde vragen per categorie",'javascript:va_page(3)'); //request top3 var va_request = myPath+'com/aci.php?p=top&m=3'; var va_request_obj = new JSONscriptRequest(va_request); va_request_obj.buildScriptTag(); va_request_obj.addScriptTag(); } /* function: va_show_social(data) */ function va_show_social(data) { while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } if (va_more) { va_content.removeChild(va_more); va_more = null; } /* va_result */ va_add_VA_TITLE(va_result,'U vraagt:'); va_add_VA_CONTENTTEXT(va_result,data.aci.request.string); //va_add_VA_CONTENTTEXT(va_result,va_li_q); va_add_VA_TITLE(va_result,'Astrid zegt:'); va_add_VA_CONTENT(va_result,data.aci.result.match[0].answer); /* va_more */ va_more = va_add_VA_MORE(va_content); va_add_VA_RATE(va_more); va_ohandle = null; } /* function: va_show_keyword(data) */ var va_ohandle = null; function va_show_keyword(data) { while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } if (va_more) { va_content.removeChild(va_more); va_more = null; } /* va_result */ va_add_VA_TITLE(va_result,'U vraagt:'); va_add_VA_CONTENTTEXT(va_result,data.aci.request.string); //va_add_VA_CONTENTTEXT(va_result,va_li_q); if(data.aci.keyword_actions) { va_add_VA_TITLE(va_result,'Astrid zegt:'); va_add_VA_CONTENT(va_result,'Ik heb teveel informatie over dit onderwerp. Wat wilt u weten over `'+data.aci.request.string+'`?'); for (i=0;i" + data.aci.keyword_actions[i].model_question + ''); //va_add_VA_LI( va_result, data.aci.keyword_actions[i].model_question, data.aci.keyword_actions[i].question_id, data.aci.keyword_actions[i].answer_id,'keyword'); va_add_VA_LI( va_result, data.aci.keyword_actions[i].name, 0, data.aci.keyword_actions[i].kad_id,'keycat'); } va_add_VA_CONTENT(va_result,'Of vul uw vraag verder aan in de vraagbox hieronder.'); } else { va_add_VA_TITLE(va_result,'Astrid zegt: (DIALOGUE)'); va_add_VA_CONTENT(va_result,'Ik heb teveel informatie over dit onderwerp. Wat wilt u weten over `'+data.aci.request.string+'`? Vul uw vraag verder aan in de vraagbox hieronder.'); } va_bar_input.value = data.aci.request.string + ' '; va_ohandle = data.aci.result.handle; } /* function: va_show_keycat(data) */ function va_show_keycat(data) { while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } if (va_more) { va_content.removeChild(va_more); va_more = null; } /* va_result */ va_add_VA_TITLE(va_result,'U vraagt:'); va_add_VA_CONTENTTEXT(va_result,data.aci.request.string); //va_add_VA_CONTENTTEXT(va_result,va_li_q); if(data.aci.result.match) { va_add_VA_TITLE(va_result,'Astrid zegt:'); va_add_VA_CONTENT(va_result,'Klik op de link die het best bij uw vraag aansluit.'); for (i=0;i" + data.aci.keyword_actions[i].model_question + ''); va_add_VA_LI( va_result, data.aci.result.match[i].model_question, data.aci.result.match[i].question_id, data.aci.result.match[i].answer_id,'keyword'); //va_add_VA_LI( va_result, data.aci.keyword_actions[i].name, 0, data.aci.keyword_actions[i].kad_id,'keycat'); } //va_add_VA_CONTENT(va_result,'Of vul uw vraag verder aan in de vraagbox hieronder.'); } else { va_add_VA_TITLE(va_result,'Astrid zegt:'); va_add_VA_CONTENT(va_result,'Ik heb teveel informatie over dit onderwerp. Wat wilt u weten over `'+data.aci.request.string+'`? Vul uw vraag verder aan in de vraagbox hieronder.'); } va_ohandle = null; } /* function: va_show_content(data) */ function va_show_content(data) { while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } if (va_more) { va_content.removeChild(va_more); va_more = null; } /* va_result */ va_add_VA_TITLE(va_result,'U vraagt:'); va_add_VA_CONTENTTEXT(va_result,data.aci.request.string); //va_add_VA_CONTENTTEXT(va_result,va_li_q); va_add_VA_TITLE(va_result,'Astrid zegt:'); va_add_VA_CONTENT(va_result,data.aci.result.match[0].answer); /* va_more */ va_more = va_add_VA_MORE(va_content); if (data.aci.result.related.length > 0) { va_add_VA_CONTENT(va_more,'Ook interessant voor u:'); var ul = va_add_VA_UL(va_more); for (i=0;i 0) { va_add_VA_CONTENT(va_more,'Ook interessant voor u:'); var ul = va_add_VA_UL(va_more); for (i=0;i Terug naar de vorige pagina",'javascript:va_goback()'); //va_add_VA_RATE(va_more); va_ohandle = null; } /* function: va_show_no_match(data) */ function va_show_no_match(data) { while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } if (va_more) { va_content.removeChild(va_more); va_more = null; } /* va_result */ va_add_VA_TITLE(va_result,'U vraagt:'); va_add_VA_CONTENTTEXT(va_result,data.aci.request.string); //va_add_VA_CONTENTTEXT(va_result,va_li_q); va_add_VA_TITLE(va_result,'Astrid zegt:'); //va_add_VA_CONTENT(va_result,'Sorry, maar ik begrijp uw vraag niet helemaal. Probeer uw vraag op een andere manier te stellen, zodat ik u beter kan helpen.
 
Om een antwoord op uw vraag te krijgen, kunt u uw vraag ook per e-mail stellen.
U kunt ook bellen naar onze Klantenservice.'); va_add_VA_CONTENT(va_result,'Sorry, maar ik begrijp uw vraag niet helemaal. Probeer uw vraag op een andere manier te stellen, zodat ik u beter kan helpen.
 
Om een antwoord op uw vraag te krijgen, kunt u uw vraag ook per e-mail stellen.
U kunt ook bellen naar onze Klantenservice.'); va_ohandle = null; } /* function: va_show_top3(data) */ function va_show_top3(data) { va_tabhistory.splice(va_tabhistory.length-1,1); if (data.aci.result.match.length > 0) { for (i=0;i 0) { var ul = va_add_VA_UL(va_result2); for (i=0;i Veelgestelde vragen per categorie",'javascript:va_page(3)'); } /* function: va_show_faq(data) */ function va_show_faq(data) { while(va_result3.hasChildNodes()){ va_result3.removeChild(va_result3.lastChild); } if (va_more3) { va_content.removeChild(va_more3); va_more3 = null; } va_result3.innerHTML = "

Klik op een van de onderwerpen om de veelgestelde vragen te zien

"; newArray = Array(); for (i=0;i 0) { var ul = va_add_VA_UL(va_result3); /* ******************************************************************** */ /* START Q-GO CHANGES */ va_add_VA_LI(ul, 'Algemeen', '125',0, 'faq', '') va_add_VA_LI(ul, 'Verandering priv' + String.fromCharCode(233) + '', '167', 0, 'faq', '') va_add_VA_LI(ul, 'Verandering werk', '172', 0, 'faq', '') va_add_VA_LI(ul, 'Met pensioen gaan', '177', 0, 'faq', '') va_add_VA_LI(ul, 'Met pensioen zijn', '181', 0, 'faq', '') va_add_VA_LI(ul, 'Arbeidsongeschiktheid', '186', 0, 'faq', '') va_add_VA_LI(ul, 'Overlijden', '189', 0, 'faq', '') // for (i=0;i Top 10 veelgestelde vragen",'javascript:va_page(2)'); } /* function: va_show_faq_cat(data) */ function va_show_faq_cat(data) { while(va_result3.hasChildNodes()){ va_result3.removeChild(va_result3.lastChild); } if (va_more3) { va_content.removeChild(va_more3); va_more3 = null; } //va_result3.innerHTML = "

Klik op een van de onderwerpen om de veelgestelde vragen te zien

"; va_result3.innerHTML = "

Over onderwerp `"+va_faq_cat+"` worden mij regelmatig onderstaande vragen gesteld.

"; if (data.aci.result.match.length > 0) { var ul = va_add_VA_UL(va_result3); for (i=0;i Top 10 veelgestelde vragen",'javascript:va_page(2)'); va_add_VA_LINK(va_more3,"> Terug naar het overzicht van onderwerpen",'javascript:va_page(3)'); } /* function: va_add_VA_TITLE(obj,content) */ function va_add_VA_TITLE(obj, content) { var p = document.createElement('p'); p.className = 'va_title'; var text = document.createTextNode(content); p.appendChild(text); obj.appendChild(p); } /* function: va_add_VA_CONTENT(obj,content,padding) */ var va_pcounter=0; function va_add_VA_CONTENT(obj, content, padding) { va_pcounter ++; var p = document.createElement('div'); p.className = 'va_content'; p.setAttribute('id','va_pcontent'+va_pcounter); var answer = content.split("</a>"); if (answer.length > 1) { content = content.replace(/>/g, '>'); content = content.replace(/</g, '<'); content = content.replace(/"/g, '"'); p.innerHTML = content; } else { try{ p.innerHTML = content; }catch(e){ p.innerHTML = e.message; } } obj.appendChild(p); if (padding == 1) p.style.paddingTop = '12px'; } /* function: va_add_VA_CONTENTTEXT(obj,content,padding) */ var va_pcounter=0; function va_add_VA_CONTENTTEXT(obj, content, padding) { va_pcounter ++; var p = document.createElement('div'); p.className = 'va_content'; p.setAttribute('id','va_pcontent'+va_pcounter); var text = document.createTextNode(content); p.appendChild(text); obj.appendChild(p); if (padding == 1) p.style.paddingTop = '12px'; } /* function: va_add_VA_MORE(obj) */ function va_add_VA_MORE(obj) { var div = document.createElement('div'); div.setAttribute('id', 'va_more'); va_content.insertBefore(div,va_bar); return div; } /* function: va_add_VA_UL(obj) */ function va_add_VA_UL(obj) { var ul = document.createElement('ul'); obj.appendChild(ul); return ul; } /* function: va_add_VA_LI(obj,content,qid,aid,resource) */ function va_add_VA_LI(obj,content,qid,aid,resource,selected) { //alert(selected); //if(selected) aid = selected; if(!resource) resource = 'vraag'; var li = document.createElement('li'); var part = content.split(""); var c3 = part1[1]; var select = document.createElement('select'); select.onchange= function(){va_change_select(this);}; li.appendChild(select); part2 = part1[0].split(""); //q_list = new Object(); for (var i=0;i"); var part4 = part3[0].split("'"); var text = document.createTextNode(part3[1]); if(!c2) c2 = part3[1]; option.setAttribute('value', part4[1]+':'+qid+':'+resource); if(selected == part4[1]) { option.setAttribute('selected', true); c2 = part3[1]; } option.appendChild(text); select.appendChild(option); select.setAttribute('string'+part4[1]+':'+qid+':'+resource, c1+part3[1]+c3); } } a.setAttribute('href', 'javascript:va_li_click("'+aid+':'+qid+':'+resource+'","'+c1+c2+c3+'");'); var a = document.createElement('a'); a.setAttribute('href', 'javascript:va_li_click("'+aid+':'+qid+':'+resource+'","'+c1+c2+c3+'");'); var text = document.createTextNode(part1[1]); a.appendChild(text); li.appendChild(a); } else { var a = document.createElement('a'); a.setAttribute('href', 'javascript:va_li_click("'+aid+':'+qid+':'+resource+'","'+content+'");'); var text = document.createTextNode(content); a.appendChild(text); li.appendChild(a); } obj.appendChild(li); } /* function: va_add_VA_LINK(obj,content,href) */ function va_add_VA_LINK(obj,content,href) { var div = document.createElement('div'); div.className = 'va_link'; var a = document.createElement('a'); a.setAttribute('href', href); var text = document.createTextNode(content); a.appendChild(text); div.appendChild(a); obj.appendChild(div); } /* function: va_add_VA_RATE(obj) */ function va_add_VA_RATE(obj) { var div = document.createElement('div'); div.className = 'va_rate'; var a = document.createElement('a'); //a.setAttribute('href', 'javascript:alert("Klik hier indien uw vraag niet goed is beantwoord.");'); a.setAttribute('href', 'javascript:va_usernomatch();'); var text = document.createTextNode('Klik hier indien uw vraag niet goed is beantwoord.'); a.appendChild(text); div.appendChild(a); obj.appendChild(div); } /* function: va_openTop10() */ function va_openTop10() { va_switchTab(2); if (va_result2.hasChildNodes()) { // nothing } else { while(va_result2.hasChildNodes()){ va_result2.removeChild(va_result2.lastChild); } if (va_more2) { va_content.removeChild(va_more2); va_more2 = null; } va_result2.innerHTML = "

Top 10 vragen

"; //request top10 var va_request = myPath+'com/aci.php?p=top&m=10'; var va_request_obj = new JSONscriptRequest(va_request); va_request_obj.buildScriptTag(); va_request_obj.addScriptTag(); } va_setResultHeight(); } /* function: va_openFaq() */ function va_openFaq() { va_switchTab(3); if (va_result3.hasChildNodes()) { // nothing } else { while(va_result3.hasChildNodes()){ va_result3.removeChild(va_result3.lastChild); } if (va_more3) { va_content.removeChild(va_more3); va_more3 = null; } va_result3.innerHTML = "

Klik op een van de onderwerpen om de veelgestelde vragen te zien

"; //request faq var va_request = myPath+'com/aci.php?p=faq&m=10'; var va_request_obj = new JSONscriptRequest(va_request); va_request_obj.buildScriptTag(); va_request_obj.addScriptTag(); } va_setResultHeight(); } /* function: JSONscriptRequest() */ function JSONscriptRequest(fullUrl) { this.fullUrl = fullUrl; this.noCacheIE = '&noCacheIE=' + (new Date()).getTime(); this.headLoc = document.getElementsByTagName("head").item(0); this.scriptId = 'JscriptId' + JSONscriptRequest.scriptCounter++; } JSONscriptRequest.scriptCounter = 1; JSONscriptRequest.prototype.buildScriptTag = function () { this.scriptObj = document.createElement("script"); this.scriptObj.setAttribute("type", "text/javascript"); this.scriptObj.setAttribute("charset", "utf-8"); this.scriptObj.setAttribute("src", this.fullUrl + this.noCacheIE); this.scriptObj.setAttribute("id", this.scriptId); } JSONscriptRequest.prototype.removeScriptTag = function () { this.headLoc.removeChild(this.scriptObj); } JSONscriptRequest.prototype.addScriptTag = function () { this.headLoc.appendChild(this.scriptObj); } /* function: va_change_select(this) */ function va_change_select(obj) { va_li_click(obj.value, obj.getAttribute('string'+obj.value) ); } /* function: va_li_click(aid) */ var va_li_q = null; var va_faq_cat = null; function va_li_click(aid,string) { //alert("Open answer_id: "+aid+" handle: "+va_handle); passid = aid.split(':'); // Request //var va_request = myPath+'com/aci.php?ai='+passid[0]+'&qi='+passid[1]+'&h='+va_handle; if (passid[2] == "faq") { va_li_q = string; va_switchTab(3); while(va_result3.hasChildNodes()){ va_result3.removeChild(va_result3.lastChild); } if (va_more3) { va_content.removeChild(va_more3); va_more3 = null; } va_result3.innerHTML = "

Over onderwerp `"+string+"` worden mij regelmatig onderstaande vragen gesteld.

"; va_faq_cat = string; var va_request = myPath+'com/aci.php?p=faq&m=10&c='+passid[1]; } else if (passid[2] == "vraag" || passid[2] == "topvraag" || passid[2] == "keyword" || passid[2] == "keycat" || passid[2] == "faq_cat" || passid[2] == "related") { va_bar_input.value = ""; va_li_q = string; va_switchTab(1); while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } if (va_more) { va_content.removeChild(va_more); va_more = null; } va_add_VA_TITLE(va_result,'U vraagt:'); va_add_VA_CONTENT(va_result,string); va_add_VA_TITLE(va_result,'Astrid zegt:'); va_loader_div = document.createElement('div'); va_loader_div.setAttribute('id', 'va_loader_div'); va_result.appendChild(va_loader_div); var va_request = myPath+'com/aci.php?ai='+passid[0]+'&qi='+passid[1]+'&h='+va_handle+'&r='+passid[2]; } else if (passid[2] == "usernomatch") { var va_request = myPath+'com/aci.php?ai='+passid[0]+'&qi='+passid[1]+'&h='+va_handle+'&r='+passid[2]; } else { va_bar_input.value = ""; va_li_q = string; va_switchTab(1); while(va_result.hasChildNodes()){ va_result.removeChild(va_result.lastChild); } if (va_more) { va_content.removeChild(va_more); va_more = null; } va_add_VA_TITLE(va_result,'U vraagt:'); va_add_VA_CONTENT(va_result,string); va_add_VA_TITLE(va_result,'Astrid zegt:'); va_loader_div = document.createElement('div'); va_loader_div.setAttribute('id', 'va_loader_div'); va_result.appendChild(va_loader_div); var va_request = myPath+'com/aci.php?q='+string+'&r='+passid[2]; } var va_request_obj = new JSONscriptRequest(va_request); va_request_obj.buildScriptTag(); va_request_obj.addScriptTag(); va_setResultHeight(); //return false; } // Start / Init script if (window.attachEvent) { window.attachEvent('onload', va_init); } else if (window.addEventListener) { window.addEventListener('load', va_init, false); } else { document.addEventListener('load', va_init, false);}